Luke Reeves
Managing Director
Luke has led Castell Ventures since 2015 when he first registered the company with the Care Inspectorate Wales as a domiciliary care provider. He is passionate about making sure that people receive care and support services that they are in full control of, that deliver what matters to them and makes a difference to their life. Having worked in social care throughout his whole career, Luke is the CIW Responsible Individual for Castell.
Abbie Wilbraham
Management Accountant
Abbie joined the team in 2023 and has more than fourteen years of experience within Accounting and Finance. As Management Accountant, Abbie ensures key financial information, management accounts and cashflows are produced in line with the company policy and timetables. Abbie is also a Fellow Member with AAT.
Lisa Hukin
HR Officer
Lisa has a detailed knowledge of the company having joined Castell Ventures in 2017. Lisa oversees the recruitment of staff to all areas within the organisation ensuring services are sufficiently staffed to comply with, and exceed, the standards set out by the Care Inspectorate Wales and Social Care Wales. Lisa provides the first point of contact for HR queries providing guidance to staff across all HR topics including absence management and payroll. Lisa proactively coaches, advises, and develops staff regarding HR topics.
Faye Hughes
Director of Services
Faye began her journey with Castell in 2016 as a support worker and since then has worked in both team leader and service manager positions before becoming one of our Operations Managers. Faye is passionate about the care and support we deliver at Castell. Her role is to provide operational support across multiple services in North Wales, and she is also the registered manager for these services. Faye manages the service managers and team leaders, supporting them to deliver high quality care and support.
Alison Willington
Training and Engagement Officer
Alison joined Castell in 2024. She is passionate about helping people to progress. Her training role includes developing and delivering comprehensive training programmes to ensure staff are able to fulfil their roles safely, appropriately and in line with best practice. Alison develops and implements employee engagement strategies, conducting surveys to identify areas of improvement and produces the monthly staff newsletter.
Jen Bowes
ICT and Data Officer
Jen joined Castell Ventures in 2020 and is responsible for the smooth running and operation of Castell’s ICT and data systems and oversees the company’s presence on-line. Jen is the first point of contact for ICT queries, providing support and training to staff. She ensures the company has a sufficient stock of well-maintained ICT equipment and manages relationships with external ICT providers. She is knowledgeable in data analytics and works across all areas to develop and maintain data management systems.
Charlotte Roberts
Service Delivery Manager
Charlotte joined Castell in September 2024. Bringing over 14 years of management experience in the health and social care sector. She is committed to delivering person centred care, ensuring that each individual receives the support they need to live a full and meaningful life. Charlotte has extensive experience working with people who have a range of support needs. She strongly believes in empowering others to make their own choices and supporting them to achieve what matters the most. Charlotte is dedicated to leading high-quality care, ensuring the excellent standards of support are consistently maintained and grounded by genuine values.
Karen Williamson
Service Delivery Manager
Karen joined Castell Ventures in 2023 to manage a young persons service in Wrexham and has progressed to Service Delivery Manager overseeing all of the young people’s services. Karen has over 30 year’s experience of Safeguarding and 17 years management experience. Karen has worked with some of the most disadvantaged young people and supported them into positive outcomes. Karen is passionate about providing a caring, homely and supportive environment for our young people and progressing them to independent living so that they can have a fulfilling life and achieve their aspirations.
Katie Seaman
Service Delivery Manager
Katie holds the QCF level 5 Qualification in Health and social care management and uses her skills, knowledge, and strategic thinking to provide and encourage person centred care, whilst promoting a positive, safe, and professional working environment. Katie has compassion and empathy and promotes effective communication and positive risk taking, encourages and promotes problem solving and has the ability to develop working relationships, which are built on trust. Katie is passionate about providing nurturing care, in a safe and homely environment, and enabling our customers to make their own choices in a way that works for them.