Who we are
Castell Ventures was established in 2012. The company is part of the Wales & West Housing Group that delivers services and housing to thousands of people living throughout Wales.
We are proud to be part of such a successful and well regarded Group that is truly committed to making a difference to people.
We are a values driven company that is committed to doing the right thing by understanding and delivering what matters to people.
We deliver our services to people living and working with Wales & West Housing properties. This includes its extra care housing schemes, supported living services and general housing. Find out more about Wales & West Housing
What we do
We have two areas of our business: catering and care and support. We created our catering business in August 2013 because we understood that to make sure people receive food that is of the highest quality made from local produce we must be in control of the whole operation. In 2015 we created our care and support arm which again we did because we wanted to make sure that people receive outstanding care and support services where they are in control of how and when they receive them.
Castell Catering provides the restaurant service in extra care schemes. Its purpose is:
‘to provide, tasty, nutritious, good looking food that residents want to eat when and where they want it’.
Castell Care and support provides outcome focused flexible care and support services to adults.
Working for us
Castell Ventures is a great place to work. We are a Living Wage employer which means our basic rates of pay are higher than the National Living Wage. All our staff receive a pension, good annual leave and additional benefits such as Simply Health.
We firmly believe in having the right people working for us and creating an environment where they love coming to work to make a difference to everyone they meet.
We provide our staff with comprehensive free training so that each member of our team has the skills they need to do their job exceptionally well. We provide real career progression opportunities and support our staff to gain the qualifications they need to do their jobs and develop professionally.
Our Values and Operating Principles
Our customers are important to us, and it should go without saying that our values are at the heart of not only everything we do, but how we do it. This naturally includes how we treat our staff. We know that if we look after our people, treating each other with trust and respect, we will look after our customers.
Clear Operating Principles
Castell Care and Support adopts an approach which will ensure that the company delivers value for service users and eliminates waste and inefficiency from its operating systems.
Using ‘systems thinking’ principles Castell Care and Support has been able to ensure that its customers are at the centre of what they do. These are defined in clear operating principles.